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Ordering

All orders must be accompanied with a minimum of 50 percent non-refundable deposit, balance paid prior to shipping. All international orders payments must be by Bank Wire Transfer or credit card if authorized. All USA orders must be certified check, Bank Wire Transfer or credit card if authorized. Personal and company checks for USA orders must clear prior to shipping. USA federal, state and local government purchase orders accepted. Customs, Duties, Import Taxes, Fees and other national requirements are the responsibility of the buyer. Texas orders must add applicable sales tax. If tax exempt, include a resale certificate.

Some orders may require a minimum of 75 percent non-refundable deposit or more, balance paid prior to shipping. See quote.

Credit Card Orders:

  • may be cancelled within 24 hours of the order
  • ship to and bill to addresses must be the same
  • will be verified prior to shipping via FAXED documents
  • will be billed in full, at time of order, unless specified
  • orders must be 'Quoted' prior to acceptance.

Shipping

All orders are shipped via UPS, transfer companies, US Mail, or shipping companies for cost or is included in the cost of the product. Tracking number supplied upon request. All orders are processed in order received. Delivery schedules are subject to delay due to volume of orders. Orders cannot be shipped to a P.O. Box address.

Return Policy

All products are special ordered by the party ordering, and are NOT subject to cancellations. Due to the nature of our product lines, products may be used once to complete a mission and then no longer needed or are custom made. For this reason, ALL SALES ARE FINAL. Defective products will be repaired or replaced at our discretion.   Returns must Be Authorized by Galaxy Blimps & under no circumstances will returns be accepted unless accompanied by a properly marked RA (Return Authorization) number. RA and shipping instructions may be obtained by contacting Galaxy Blimps by e-mail (or phone). Return product via UPS or U.S. Mail, prepaid and insured, for your protection. Galaxy Blimps cannot refund shipping fees. No returns will be authorized after five (5) business days of receipt, unless defective. (RA - Return Authorization, is still required.) Discontinued items are not returnable. Returns are subject to a 50% (or more, depending on the product) restocking fee of the total order price and all other charges.

Warranty

Galaxy Blimps guarantees all products manufactured or modified by Galaxy Blimps to be free of defects in workmanship and material for one year after sale to customer. Products not manufactured by Galaxy Blimps will carry the manufacturers warranty. Galaxy Blimps will replace or repair, at their discretion providing there is no evidence of customer misuse, or alteration. Devices may be hermetically sealed. Any device which has been altered and or opened shall void said warranty and purchaser waives any and all rights to make any claims

Legal Status Of Products

It is the responsibility of the Buyer (Not Galaxy Blimps) to ascertain and obey all applicable local, state, and federal (national) laws in regard to possession and use of any item manufactured or sold by Galaxy Blimps. Consult your attorney regarding local, state, and federal laws before ordering. By placing an order, the Buyer represents that he/she is of legal age and that the products will be used only in a lawful manner. When applicable, equipment sold may be subject to Public Law 90-351, Title III 18 U.S.C., Section 2511.

Miscellaneous

Prices are subject to change. Product styles may vary. We assume no liability associated with product usage. The buyer is liable and we are not responsible for any loss, damage or expenses of any kind, arising out of the use or misuse of these products. By placing an order, the buyer signifies agreement to these Terms of Sale.

 

 
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